New Entrepreneur of the Year 2020 WINNER Meet Melda Akin, Founder & Managing Director at D14.AI, a revolutionary Dubai SME, providing AI-driven software platforms for healthcare clinics, gyms and logistics companies. Q1 Tell us more about your career progression and how D14.AI was founded? While in secondary school, I learnt to […]
Author: Zainab Poonawala
Digital Business of the Year 2020 FINALIST Alexandre Rigaud, CEO and Co-founder of Sport Technology Engagement Protocol (STEP); a digital health and fitness platform offering its affiliates a technical environment and a motion-based reward system with a wide range of rewards. An entrepreneur at heart, Alexandre has channeled his love for arts, […]
Unlocking growth for SMEs
The global fulfillment services market, which was valued at $44 billion in 2017, is pegged to grow at a CAGR of 4–5 percent to $48 billion – $52 billion between 2018 and 2020, reaching a value of $55.6 billion by 2021. Retail and e-commerce expansion and the growth of online buying options have […]
From locations on city-outskirts housing uninteresting line-ups of endless packages to becoming fascinating places where robots run the show, warehouses are nearing the pinnacle of the paradigm shift that might change the way the world has understood logistics as an industry. Thanks to technology and its impactful derivatives, like artificial intelligence and robotics, […]
The global fulfillment services market, which was valued at $44 billion in 2017, is pegged to grow at a CAGR of 4–5 percent to $48 billion – $52 billion between 2018 and 2020, reaching a value of $55.6 billion by 2021. Retail and e-commerce expansion and the growth of online buying options have […]

Tridel Technologies began five years ago in Dubai, with a passion for developing innovative solutions for environmental monitoring. Dubai, with its world class infrastructure and quest for absorbing the latest technologies, provided an ideal location for the evolution of Tridel Technologies. Dubai has a reputation for superlatives, and Tridel over the last five […]

The auto industry is one of the fastest-growing industry segments, with 60 million projected sales for passenger cars in 2020. Coincidentally, it is also one of the largest economic sectors by Revenue worldwide and is one of the least affected industry segments due to COVID-19. With the demand for passenger cars and commercial […]
Why should parties arbitrate?
Arbitration has become an increasingly popular method of dealing with disputes. For example, in 2019 there were over 2,700 new arbitration cases received by a number of key arbitral institutions (208 DIAC, 308 HKIAC, 869 ICC, 39 ICSID, 406 LCIA, 199 PCA, 479 SIAC, 175 SCC, 7 ECT and 62 WIPO). The question […]
Nicki Wilson, CEO, Genie Recruitment 2020 will go down as a year of uncertainty, change, and perhaps forced re-direction for some. We have never seen so much activity in the market both from a candidate and client perspective. With nothing to benchmark against we have ridden the storm and learned a lot on […]

Ever since the global pandemic shrouded the entire world, there was a distinctive need to stand out from the competitive fray especially in the highly saturated cleaning industry. There is no denying the fact that COVID-19 had an omnipresent impact on businesses irrespective of size and scope. Crystalblu was able to successfully navigate […]
CellSave Arabia celebrates 15 years as the first and largest stem cell laboratory in the region. The laboratory was established in 2005 in Dubai, bringing breakthrough, novel stem cell technology to the region. During its 15 years of operation, CellSave Arabia has helped thousands of parents preserve the precious stem cells of their […]
A confirmation like no other for the SME’s mantra ‘Wear it with Pride’ 3 years ago, on the eve of October 11, 2017, our men’s high fashion brand, Bait Al Kandora was awarded the coveted title of ‘Emirati Business of the Year 2017′ by two of the industry’s most respected business entities, Gulf […]
The Power Of ‘Hello’
Discussing the strategy behind Ascentia Services’s contact center management Contact centers are stereotypically seen as home to monotonous scripts and unmotivated workers, who count the seconds until the end of their shift. They are seen as a necessity, and therefore efforts to enhance the empathy found within a call center are often put […]
How Ascentia Services maneuvered through 2020, a stormy year for SMEs With 2020 coming to an end, we are all reflecting on an unprecedented year. We at Ascentia have connected with many SMEs throughout the year, and many have repeated the same mantra “2020 hasn’t been about making a profit, it’s about survival. […]
Preserving “One Team, One Dream”
Ascentia Services’ growth story in two years, through the power of one team having a single dream. As a UAE-headquartered provider of consulting services and delivery solutions, our offering to businesses carried heavy responsibilities. Promising that our solutions would bring success to any business is no simple promise. But at Ascentia it was […]
UAE and the road ahead to 2021

Starting a business within the UAE is fairly easy, and a lot of companies and foreigners are jumping at the opportunity with the new directives and initiatives launched in 2021 with benefits that will carry forward in the coming years. In the space of several decades, the Emirates has had a fantastic transformation, […]
Kokila Alagh, Founder, KARM Legal Consultants The COVID-19 pandemic has irrevocably disrupted our lives and the economy, thrusting entrepreneurs and the business community into the daunting realms of uncertainty, risk and volatility. The quarantine related restrictions and measures have put businesses to test and entrepreneurs are still reeling from its impact and the […]
Position your company through and post crisis Excerpts from the panel discussion ‘Key steps to make your company investment ready’ as part of the Gulf Capital SME Insights Summit with industry thought leaders from Gulf Capital, DTEC, Dubai Media City, and The Benton Group. 12 ways to make your business more attractive to investors […]
Communicating for success
Position your company through and post crisis Excerpts from the fifth webinar of the Gulf Capital SME Insights Live Series discussing how SMEs can reposition their brand through and post-crisis to combat the unprecedented economic challenges posed by the COVID-19 pandemic; with industry thought leaders from Gulf Capital, C2 Communications, and APCO Worldwide. The […]
Tech turning point for SMEs
Pivot with Technology Excerpts from the fourth webinar of the Gulf Capital SME Insights Live Series discussing how SMEs will perceive technologies post the pandemic with industry thought leaders from Gulf Capital, StartAd, and SAP. Big corporate entities today are investing heavily in their digital transformation. But a technology strategy is not something that […]